Returns

RETURNS

Return eligibility, timing, item-condition requirements and refund processing are governed by the Refund Policy displayed on this store.

BEFORE STARTING A RETURN

• Review the Refund Policy.
• Keep the item, packaging and labels in the condition required by that policy.
• Do not send an item to an address unless our support team or the published policy has provided that address.

REQUEST SUPPORT

Use the Contact page and include your order number, the item involved and a brief explanation. Our team will provide the next applicable step.

This page is a practical guide. The published Refund Policy and applicable consumer law control where they differ.